Communication is best judged by the effect it has on others, the impact it makes and the results it achieves. This workshop will help participants to communicate clearly and effectively at all levels. Participants will be introduced to Neuro Linguistic Programming (NLP) and develop awareness of the structure of effective communication. This course is designed to develop self confidence and influence at work by developing communication skills and awareness of the impact communication that effective communication can have. Participants will explore the techniques required to achieve positive results through their interaction with others. This practical and insightful workshop is facilitated using group discussion, self assessments, individual exercises and team activities.

Following this workshop delegates will have a clear plan for how to improve their communication skills, build self-confidence and improve communication techniques.

The ability to create influence and negotiate for a successful agreement is a core skill for everyone involved in any type of organisation. Effective negotiation skills help to create solutions where two parties are attempting to reach agreement, where there are areas of both common ground and difference. Many interactions in a professional environment involve a series of negotiations whose outcome could be the difference between success and failure. This course is designed to enable you to be more confident, influential and persuasive at work through recognising the link between your communication skills and the impact they can have on others. This practical workshop combines the science and art of influence with the process of negotiating; preparing, investigating, proposing, bargaining and closing.

Following this workshop delegates will have developed the skills required to create influence and negotiate for a successful agreement and create lasting collaborative solutions.

Meetings and business discussions are a vital part of an organization's decision-making process. However, for many, these interactions can be meaningless, lead to interpersonal conflict and wasted time. Professionally managed meetings can have a massive impact on team motivation and effectiveness. This workshop helps delegates to structure meetings, develop facilitation skills, manage conflict and lead the meeting to a specific outcome with agreed actions. This practical workshop is facilitated using group discussion, individual exercises and team activities. This course will benefit anyone who leads or chairs formal or informal meetings and wants to structure them to be more productive. It will also benefit people attending meetings on a regular basis, enabling them to actively participate and maximise their contribution.

Following this workshop delegates will have developed the skills required to lead effective meetings that increase productivity, create buy-in, make better decisions and generate action. Participants will also take away templates and worksheets helpful for facilitation back at the office.

Successful organisations recognize that innovative thinking and focused solutions to problems significantly enhance business potential. Participants will develop the ability to quickly and effectively take the initiative to create solutions to problems as and when they occur. Delegates will use ‘La Salle Matrix Thinking’ as a framework for creating innovative solutions to business issues. This innovative workshop provides a structured approach to ensure that the cause of the problem is identified and dealt with, well balanced team decisions are made and that a new plan is created that leads to focused action. This practical one day workshop is facilitated using group discussion, individual exercises and team activities.

Following this workshop delegates will have developed the skills required to generate fresh and new ideas, communicate the benefits of change and create action plans that lead to accelerated implementation.

This one day workshop provides participants with the essential skills for working productively in busy environments. It identifies how precious time is and gives proven techniques to effectively protect and manage it. Through practical exercises and examination of time management tools and techniques participants will develop the ability to plan and prioritise effectively to achieve results. Excessive stress affects productivity and impacts individuals’ physical and emotional health. Participants will develop increased awareness of the causes and symptoms of stress and learn new strategies to minimise the effect of stress on both the individual and the organisation.

Following this workshop delegates will have developed skills to work more productively getting more done in less time with more control and less stress.

Team development is a continuous process. This interactive workshop takes participants through the process of building and developing highly effective teams. The training will focus on topics such as team dynamics, team motivation, communicating effectively as a team, working with diverse personality types and conflict management. When conflict and difficult situations occur in the workplace it is important that they are managed in a professional way so that relationships do not break down. This course provides participants with the opportunity to build confidence and the professional skills needed to work effectively with others and manage conflict in the workplace. This practical one day workshop is facilitated using group discussion, individual exercises and team activities.

Following this workshop delegates will have developed the skills to build, develop and motivate a team to achieve success.

This intensive two day workshop presents a comprehensive overview of the necessary management & operational procedures, tools and techniques required for effective project management.. It acknowledges the fact that very few people have the luxury of managing a single project at any one time and very few projects have a team that are dedicated 100% of their time to the project. The course is aimed at anyone working within project environments including team members, project leaders and managers. The aim is to provide a practical and readily usable toolkit to give participants greater ability and confidence in managing and delivering projects within scope, on time and within budget. This is achieved through a series of tutorials, self-assessment exercises and team workshops.

Following this workshop delegates will have developed the skills to define project objectives, agree the project scope, estimate effectively, manage risk, deal with changes and delays, create reports and effectively manage a project team. Participants will also take away project management templates, worksheets and access to an on-line project management system to help implement the process back at the office.

The success of a project is often determined by the project manager’s ability to communicate effectively, lead a team, negotiate, and deal with conflict. ‘Managing People in Projects’ is an interactive two day workshop specifically designed to meet the challenges faced by project managers on a daily basis. The workshop focuses on effective communication skills, time management, meeting skills, presentation skills, leadership, team motivation, influence and dealing with conflict. This is achieved using case studies, group discussion, self-assessment exercises and team activities.

Following this workshop delegates will have developed the personal and interpersonal skills they need to supplement their technical ‘project management’ skills for successful project delivery.

This workshop is suitable for technical professionals who have been asked to take part in or run a project. This interactive workshop will focus on the application of simple effective project management techniques to team activity of any kind, to ensure that the work gets done, that customers and managers expectations are met, that team members have a clear view of work expected of them and a way of communicating progress with everyone involved. It acknowledges the fact that very few people have the luxury of managing a single project at any one time, and few projects have a team that is dedicated to the project full time.

Following this workshop delegates will have developed the skills to confidently and competently set-up, plan and manage work packages and team projects. Participants will also take away project management templates and worksheets to help implement the process on their return.

This is workshop is for those involved in any form of strategy or business change project. Strategic plans and well defined targets are all critically important for any organisation. This workshop provides a focus on the implementation, translating business requirements into future projects and delivering results. The workshop tackles important issues such as defining project objectives, planning, estimating, managing risk, problem solving, managing change, and clear communication. This interactive workshop will focus on the application of simple effective project management techniques to the implementation of business goals, to ensure that the work gets done, that customers and managers expectations are met, that team members have a clear view of the work expected of them and a way of communicating progress with everyone involved. It acknowledges the fact that very this type of project seldom has a dedicated project manager or team.

Following this workshop delegates will have developed the skills to define project objectives, create a project plan, communicate change, manage risk and manage a project team. Participants will also take away project management templates, worksheets and access to an on-line project management system to help implement the process back at the office.

This workshop is suitable for those who have been asked to run or take part in a project. We create projects as a structured way to make things happen or to deal with change – this may be things such as moving office, organising an event, installing a new system, implementing a strategic objective or planning a campaign. This interactive workshop will focus on the application of simple effective project management techniques to team activity of any kind, to ensure that the work gets done, that customers and managers expectations are met, that team members have a clear view of work expected of them and a way of communicating progress with everyone involved. It acknowledges the fact that very few people have the luxury of managing a single project at any one time, and few projects have a team that is dedicated to the project full time.

Following this workshop delegates will have developed the skills to confidently and competently set-up, plan and manage team projects. Participants will also take away project management templates, worksheets and access to an on-line project management system to help implement the process back at the office.

This Business Thinking workshop is focused on the practical application of La Salle Matrix thinking to identify, develop and implement opportunities to take the organisation to the next level. This workshop describes the structure and process for sustainable innovation.

Participants will be introduced the critical components of the ‘Business Thinking’ Innovation process; the value chain, value proposition, market risk map, S.C.O.R.E, La Salle Matrix thinking, proof of concept and execution.

This process applies to innovation of products, services and and business process including opportunity capture.

Following this workshop delegates will have developed and understanding of the ‘Business Thinking’ process to finding business opportunities.

• Accelerated Team Development
• Chairing & Leading Meetings
• Communicating Assertively
• Communicating Effectively with NLP
• Effective Team Communication
• Getting the Future You Want
• High Performance Interviewing
• Leadership Development
• Leading and Managing Teams
• Managing Stress for Success
• Personal Effectiveness
• Personal Productivity
• Presentation Skills
• Team Development 
• Presenting with Purpose & Confidence
• Self Awareness & Communication Skills
• Train The Trainer

• Commercial awareness for consultants and project managers
• Core Project Management Skills
• Leading Project Teams
• Managing Business Change
• Project Management Fundamentals
• Soft Skills for Project Managers

• Think More – Service Innovation Master class
• Think New – Product Innovation – One Day Masterclass
• Think Next - Opportunity Innovation Master Class
• Embedding Innovation

• Commercial Awareness for Consultants and Project Managers
• Effective Sales Communication
• Prepare to Sell – Personal Preparation for Sales Success
• Sales Success
• Supporting the Buying Process
• Customer Development Strategies

The most critical part of any project is the start; this is when expectations are set about the outcomes of the project and how success will be recognised measured and signed off.

Project expectations need to be clearly identified, defined and agreed so that the team is focused on a common goal and so that the project outcomes meet expectations at the end.  Including the team in this workshop leads to increased understanding, by-in, commitment and motivation to get started. 

This one day team workshop provides the project team with an opportunity for facilitated discussion leading to agreement on the critical elements for project success:

• Project Objectives & Success Criteria
• Project Scope
• Key Deliverables
• Key Milestones
• Team Roles & Responsibilities
• Risk Identification & Contingency Planning

Information will be recorded in project management templates throughout the day, providing the project team with the information needed to formally start the project. 

This facilitated project workshop provides the team with focused facilitation to create a detailed project plan. A properly structured, detailed project plan gives the project team the best chance for success. This workshop assists the team in thinking of all of the activities that need to happen to complete the project and record what has to be done, who will do it, and when it has to happen.

• Define milestones
• Identify tasks
• Agree schedules
• Define roles & responsibilities 

Information will be recorded in project management templates, and a project management system if required, throughout the day. This workshop provides the project team with the detailed information they need to implement the project.

This workshop guides the team through the process of identifying, assessing and planning for the management of risk for a project, department, team or event. The workshop focuses on the following stages of risk management.

• Risk identification
• Assessing risk exposure
• Establishing risk factor
• Risk mitigation strategy
• Building risk strategies into a Plan

Information will be recorded throughout the day in a Risk Log providing the team with a record of the risk analysis.